Privacy Policy

This Privacy Policy describes how Second Chance Family Foundation (“we,” “us,” or “our”) collects, uses, and protects personal information obtained through our website. We may collect information such as your name, contact details, and payment information when you donate, make a purchase, or contact us. This information is used solely for processing transactions, maintaining donor records, and improving our services. We do not sell, rent, or trade personal data. All payments are processed securely through third-party vendors such as PayPal, and we do not store full credit card information. By using our website, you consent to the collection and use of your information as described in this policy. We take reasonable measures to protect your data; however, no internet transmission is completely secure. You may contact us at info@secondchancefamily.org to review, correct, or delete your personal information. Continued use of this website constitutes acceptance of this Privacy Policy and any future updates.

Privacy Policy - the basics

Second Chance Family Foundation (“we,” “us,” or “our”) is committed to protecting the privacy of our visitors, donors, and supporters. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our organization.

1. Information We Collect

We may collect both personal and non-personal information from you in the following ways:

• When you make a donation or purchase a product (name, address, email, phone number, and payment details)

• When you sign up for newsletters or submit contact forms

• When you visit our website (cookies, IP address, and general browsing data)

We do not knowingly collect any information from individuals under the age of 13.

2. How We Use Your Information

We use your information to:

• Process donations and send receipts

• Fulfill product orders

• Communicate updates, newsletters, or event information

• Respond to inquiries or requests

• Maintain donor and supporter records for reporting purposes

We only use your information for the purposes for which it was collected and as allowed by law.

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share limited information with trusted service providers—such as payment processors (PayPal, Stripe) or shipping partners—who help us operate our website and fulfill transactions. These providers are required to protect your information and use it only to perform the services they provide.

4. Data Protection and Security

We use secure socket layer (SSL) technology and reasonable administrative and technical safeguards to protect your information. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. Cookies are small files placed on your computer that help us improve functionality. You can modify your browser settings to refuse cookies if you prefer.

6. Your Rights and Choices

You may request to access, correct, or delete your personal information at any time by contacting us at info@secondchancefamily.org. You may also unsubscribe from our mailing list using the link included in our emails.

7. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content, privacy practices, or security of those third-party websites.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with a new effective date. Your continued use of the website following any updates means you accept the revised terms.

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